Privacy Policy

This Privacy Policy applies to personal information collected:

• through our website
• through demo requests or contact forms
• through email or other direct communication
• through business or marketing interactions

This policy does not govern personal data collected by our customers through their own websites when they use our Services. In those cases, our customers are responsible for providing appropriate privacy disclosures to their users.

Information You Provide

When you interact with our Site, you may provide:

• name
• email address
• company name
• job title
• phone number
• business contact information
• any information submitted through forms or communications

Information Collected Automatically

When you use our Site we may automatically collect:

• IP address
• browser type
• device information
• referring URLs
• pages viewed
• interaction timestamps
• usage patterns

Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies for:

• website functionality
• analytics and performance monitoring
• understanding user behavior
• improving the user experience

These technologies may be provided by third-party analytics, marketing, or infrastructure vendors.

You can control cookies through your browser settings.

We may use personal information to:

• operate and maintain our website
• respond to inquiries and demo requests
• communicate with potential or existing customers
• provide information about our Services
• improve our products and website
• detect fraud, security incidents, or misuse
• comply with legal obligations
• enforce our agreements and policies

Personal information collected through our website is not used to train machine learning models except as necessary to deliver the Services requested by a customer.

Service Providers

We may share personal information with companies that help us operate our business, including hosting providers, analytics providers, CRM systems, marketing platforms, security providers, and payment processors.

These service providers are authorized to process personal information only as necessary to provide services to us.

Business Transfers

Personal information may be disclosed in connection with mergers, acquisitions, financing transactions, asset sales, or corporate restructuring.

Legal Requirements

We may disclose information where required to comply with legal obligations, respond to lawful requests from authorities, protect rights or safety, or investigate fraud or misuse.

Keep Converting provides software used by eCommerce companies to personalize their websites.

When processing end-user data for our customers:

• we act solely as a data processor/service provider
• our customers determine the purposes and means of processing
• our processing is governed by contractual agreements with the customer

If you are an end user of one of our customers and have privacy concerns, please contact that customer directly.

Keep Converting operates globally and may process personal information in jurisdictions outside your country of residence, including the United Arab Emirates and other countries where our infrastructure or service providers operate.

Where required, we implement appropriate safeguards to protect personal information.

We retain personal information only as long as necessary to:

• provide our services
• maintain business records
• comply with legal obligations
• resolve disputes
• enforce agreements

We implement commercially reasonable technical and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no system can be guaranteed to be completely secure.

Depending on your jurisdiction, you may have rights regarding your personal information including access, correction, deletion, and restriction of processing.

To exercise applicable rights please contact:

hello@keepconverting.ai

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

Our Site and Services are intended for business use only and are not directed to individuals under the age of 18.

We do not knowingly collect personal information from children.

We may update this Privacy Policy periodically. When we do, we will update the "Last Updated" date and publish the revised version on our website.